General Terms of Use


Terms for website:

  • Terms Of Use

This document is intended for transmission to the named recipient only. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited.


Please read these terms carefully. By accessing (hereinafter referred to as “the Website”), you acknowledge and agree to be bound by the following terms and conditions. If you do not agree to these terms, you should immediately stop using the Website.


All activities, submissions, postings or transmissions on or through the Website will be subject to this Terms of Use and Privacy Notice, as well as any other disclaimers, qualifications, limitations, declaration etc posted on the Website.

For the purpose of this Terms of Use:

  • user(s)”, “you”, “your” means any person who uses and/or access the Website for any reason whatsoever and includes representatives or persons purporting to act on behalf of a company or entity, or where the context otherwise requires, refers to the company or entity itself.
  • user account” means the specific account allocated to a user which has been registered on the Website.
  • we”, “Our(s)”, “us” means Guan ChowSdn. Bhd. (Company No. 13350-H).

You are solely and entirely responsible for all information, photos, profiles, messages, details (whether of your own or otherwise) that you upload, publish, provide, share or display via the Website (collectively referred as “User Content”).

When posting or submitting any User Content via the Website, you represent and warrant that you own or have otherwise obtained all necessary rights, permission, authorisation, or licenses to do so.

You shall not transmit, upload, share or publish to the Website any materials which are illegal, false, inappropriate, derogatory, offensive, abusive, defamatory or which may give rise to civil or criminal liability or infringe the rights of any third party.

You understand and agree that we may, but are not obligated, to review, delete, remove any User Content and/or suspend or terminate your user account or profile without notice if in our opinion such User Content violates this Terms of Use.

All User Content is subject to the Privacy Notice which can be found here.


All contents of the Website, including but not limited to information, data, articles, features, images, icons, audio, video, links to third party sites or otherwise etc (“Website Content”) are provided on an “As Is” and “As Available” basis without any representations or warranty (whether implied, express or statutory) on the truth, accuracy, completeness, compatibility, reasonableness or sources of such Website Content.

Inclusion or links to any third party site or any third party content does not imply approval or endorsement by us and you shall access and evaluate those information at your own risk.

All Website Content are protected by copyright laws, trademarks or other information and intellectual property rights, and are either owned or controlled by us, or the respective owners or providers of the said Website Content. Any alterations, copying, distribution, transmission, display, reproduction, publishing, linking of any part of the Website or Website Content in any manner is strictly prohibited without our prior written consent.Personal and business information of other members posted on the Website are for your own personal knowledge ONLY. You are not authorized to use or otherwise disclose such information to any third parties for any other purpose whatsoever.


By using this Website you agree and accept that we shall not be responsible or liable under any circumstances for any consequential loss or damages (whether direct, indirect, foreseeable or non-foreseeable) caused by or arising from the following:

  • any error, problems, delay or technical malfunction of any system, software and hardware, servers, providers, features, network, equipment, devices howsoever caused.
  • the conduct of any user accessing the Website or services offered through the Website, whether online or offline.
  • your use or reliance of the information and material contained in our Website, Website Content or from your access to linked websites.
  • false, incorrect, incomplete information or any misrepresentation or infringement of third party rights relating to the use or reliance on any part of the Website Content or User Content.
  • any improper or unlawful third party act including but not limited to theft, fraud, hacking, unauthorized access or use of the Website due to any reason whatsoever at any time.
  • any rejection, revocation, cancellation, termination, suspension, blocking of any user account, requests, application or any outcome or result whatsoever whether determined by us or otherwise.
  • any incident or occurrence caused under circumstances where a disclaimer of liability or warranty has been specifically made under this Terms of Use.
  • any breach of this Terms of Use.

We make no warranty of any kind either implied, express or statutory, including but not limited to warranty of ownership, non-infringement, satisfactory quality, suitability or eligibility, re-payment, returns, results, debt collection nor do we warrant that the Website, any software and hardware will be free of bugs, errors, viruses or other defects.You hereby undertake to fully indemnify us for any damages, losses, expenses and cost that may arise (whether direct or indirectly) due to you committing a breach of any provisions of these Terms of Use. Your obligation to indemnify us shall be in addition to and without prejudice to other rights and remedies available to us whether under contract, common law or otherwise.



You agree that all businesses, signatures, communications, notices, instructions and messages transacted and executed electronically through the Website(if any) shall be deemed properly executed and received.



Without prejudice towards your other obligations under this Terms of Use, you further represent and warrant that you:

  • are eighteen (18) years of age or older (applicable to natural persons only).
  • will not damage, disable, overburden, hack or impair the Website or interfere with any other user’s use and enjoyment of it.
  • will not destroy or cause harm or limitation to the functionality of any computer software or hardware operating or accessing the Website, such as infecting them with viruses, computer “worms”, trojan, spyware, keyloggers or any other malicious software.
  • will not upload, submit, publish, share, send or post any unsolicited or unauthorised materials on or vide the Website including but not limited to spam or chain mails, advertising or promotional materials or any other form of solicitation.
  • will not copy, reproduce, alter, modify, create derivative works from, or publicly display, any part of any content from the Website without our prior written consent.
  • will not contact any members of the Website directly to enter into any transactions outside of the services provided on the Website.
  • will not impersonate any person or entity, or falsely state or otherwise misrepresent your identity or authority to act on behalf of any person or entity.
  • will not register for a user account for another user or operate a user account or sign a document required by the Website for the benefit of any person or entity who is not eligible to do so.
  • will not register for a user account for another user or operate a user account or sign a document required by the Website for the benefit of any person or entity unless being validly authorized to do so.
  • will only use the Website for lawful purposes and will not be involved in any unlawful activities including but not limited to money-laundering, fraud, scams, cyber crime and any other criminal acts.

In addition to and without prejudice towards other rights and remedies we may have in contract or in law or otherwise, in the event you are found to have breached any of the terms contained in this Terms of Use, we shall have the right to revoke, suspend or terminate your user account, cancel or revoke any approval or requests for services granted by us and/or block or bar your access to the Website.

In the event we fail, delay or neglect to enforce any provision, right or remedy under this Terms of Use, it shall not be construed as a waiver of our rights to enforce the same.

  1. PRODUCTS OR SERVICES (if applicable)

We reserve the right, to limit the sales of our products or services to any person, geographic region or jurisdiction. All descriptions of products or services including but not limited to pricing shall be subject to change at any time without notice and at our sole and absolute discretion. We further reserve the right to discontinue any product at any time without any prior written notice.

You are hereby informed that the products or services available on the Website may be limited and all products sold are subject to return or exchange in accordance with our Return Policy.

Furthermore, please bear in mind that photos listed on the Website may differ slightly from the actual item in terms of color due to the lighting during photo shooting or your monitor’s display. We have made every effort to display, as accurately as possible, the colors of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display will be accurate.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the services provided will be corrected. You are expected to subscribe or make any purchase on the Website with utmost precaution.

For any complaints, you may email us at [].


    You hereby agree to provide current, complete and accurate purchase and account information for all purchases made at our store. It shall be your responsibility to keep your account and other information, including but not limited to your contact details and/or payment details updated, in order for us to be able to complete your transactions and contact you as and when needed.

    We hereby reserve the right to refuse any order you place with us. This reservation shall include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you via e-mail and/or any other contact details provided by you on the Website. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. All refunds shall be debited into the user’s e-wallet within seven (7) days from the aforementioned cancellation.


    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

    You hereby acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement of their safety and/or usefulness. You are hereby advised to use these optional tools at your own risk and you should ensure that you are familiar with and approve of their terms of use (if any) or the credibility of the said third-party provider(s). You hereby agree that we shall have no liability whatsoever arising from or relating to your use of such optional third-party tools.

    You are advised to report any issues to us at [].


    We reserve the right to modify the content, features, services and functionality of the Websiteincluding but not limited to the prices of products or services offered on the Websiteand to limit or deny access to all or part of the Website at any time, for any reason, without prior notice, and will not be liable in any way to you, your company or any third party for any loss, liability or consequences of such actions.

    We may revise this Terms of Use at any time without prior notice and you are advised to check these Terms of Use periodically to ensure that you are aware of and are complying with the current version. Changes are binding on users of the Website and will take effect immediately from posting of the revised documentation on the Website.You agree that your use or continuing use of the Website shall constitute your acceptance of such changes.


    You are solely responsible for your interactions and communications with other users of the Website. We reserve the right, but have no obligation, to resolve disputes between you and such other users.

    1. WAIVER

    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.


    If any provision under this Terms of Use shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. For the avoidance of doubt, any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


    This Terms of Use shall be governed and construed in accordance with Malaysian laws.